HOW WILL THEY BALANCE THIS WITH THEIR SCHOOL WORK?
We’re not saying this is easy but students who sign up are generally very committed to getting organised and they learn how to manage their time, balancing important school work and preparation for expeditions. Organisation is key and starting fundraising and fitness early is important. We’ll help students start thinking about all this during their after-school meetings and back them up with plenty of resources. We’ve got plenty of Challengers who have been there and done this waiting and ready to speak with you and your children, offering advice and practical tips.
WHAT IS INCLUDED?
OK, WHAT'S NOT INCLUDED?
WHY DOES IT COST MORE THAN SOME OTHER SCHOOL TRIPS?
HOW DO WE START FUNDRAISING AND WHAT IF WE CAN'T MAKE A PAYMENT?
Every family’s’ situation is different and if you have made the decision to earn your expedition fee we are here to support with plenty of personal advice, motivation and access to resources. There are a host of case studies, guides and templates to get students going.
If you start to struggle, get in touch earlier rather than later so we can help get you back on track. We have multiple payment plan options so if you need to change, or need some flexibility, just give us a call. It’s really important that before signing up you have a really good read of our refund policy in our Terms and Conditions.
WHAT HAPPENS IF MY CHILD IS ILL ON THE TRIP?
CAN I SPEAK TO THEM WHEN THEY'RE AWAY?
WHAT HAPPENS IF THEY DON'T GET THE GRADES TO STAY ON AT SCHOOL?
You’d need to chat to the school first, some schools are happy for Challengers to travel with them when they are no longer a student at the school. If you still want to go on an amazing adventure then we can chat to you about transferring your place over to our Project Independence programme. Otherwise, it’s really important that you have a really good read of our refund policy in our Terms and Conditions before you sign up.
CAN I TRAVEL WITH FRIENDS?
WHAT IF MY FAMILY ARE RELOCATED FOR WORK?
I'VE CHOSEN TO EARN MY EXPEDITION FEE. HELP!
HOW FIT DO I NEED TO BE?
THEY DON'T RUN WORLD CHALLENGE AT MY SCHOOL?
As a student, am I able to set up a direct debit from my bank account?
Direct debits can be set up from a current account of anyone that is aged 16 and over. If you’re younger than 16, your parent or guardian will need to set up a direct debit from their own bank account.
What if I can't pay the entire expedition fee before the departure date?
To travel on the expedition, payment of the full balance is required by the final balance deadline.
Are other people able to donate to my expedition?
Yes, once you’re on the team you’ll be given your own contribution link which you can then give out to friends and family.
What is the cancellation policy if I change my mind or need to withdraw for medical reasons?
From the date of your application, you have a 14-day cooling-off period to change your mind and receive a full refund. If you withdraw from the expedition after this 14-day period, your cancellation would be handled in line with our Terms and Conditions which are outlined in section 6. Just as you would with a normal holiday, World Challenge recommends purchasing your own pre-departure cancellation insurance to cover you should you to decide to withdraw prior to departure. Signing up to an expedition is an exciting decision but please make sure you are familiar with our terms before agreeing to them.
What if I can’t make the decision to sign up by the deadline?
If you would like to join the expedition after the application deadline has passed, this may still be a possibility, but we ask you double-check that the school are happy for us to accept your application first. If they are, then great! Get in touch and we can investigate whether we are able to put the necessary arrangements in place to add you to the team.
I'd love to go, but can’t pay my first instalment in time, what do I do?
To secure your place on the expedition we ask you pay the first instalment by the application deadline. If your personal situation means this is not possible, then please apply anyway and give us a call on 01494 427600 to let us know when you will be making the payment.
Am I able to make bigger payments than the payment plan I sign up to?
Absolutely! If you would like to make additional payments outside of your payment plan, then this is fine. This can either be allocated against your next scheduled payment/s or alternatively we can deduct the amount from your final balance – just let us know and we will do the rest.
Can I change my payment plan at any time?
The dates are set up for each plan to match the costs incurred during the programme so cannot be changed. However, you’re able to change between monthly and instalment payment plans at any time.
How can I pay my instalments to World Challenge if I choose not to pay by Direct debit?
You can pay via bank transfer, calling our customer support team on 01494 427600, via cheque or making an online payment. You can find details of these methods on the payment tab of your online portal once you have applied.